Your Storefront on Ywait
$15/month
- Online & QR Ordering
- Loyalty Rewards
- Branded Ordering on Ywait Site
- Branded Ordering on Ywait App
- First month free
Online ordering for cafes, takeaways and food trucks.
Get more orders and more repeat customers by letting people order ahead from their phones. Easy to set up with no hardware needed.
Text messagenow
Your order is readyOrder #104 is ready to collect.
Built for cafes, takeaways, food trucks and more.
Simple and affordable, to get you more orders and more happy customers without more work.
They order. You prepare.
They collect.
From a coffee on the way to work to preorders for the weekend. Give customers an easy way to order, and your team a clear order to prepare.
They order and pay
Customers choose from your menu and pay on their phone. For ASAP pickup, later today or another collection day.
You prepare their order
Their choices arrive in writing in Ywait Admin or your connected Square POS, ready for your team to prepare.
They collect when it’s ready
Tap Ready to send a text. Customers collect their food, and your team can get on with the next order.
Spend less time taking orders.
When customers choose and pay on their phones, your team spends less time taking orders and payments at the counter, and more time preparing them.
Put more of your team’s time into preparation
Give customers a way to order without waiting to be served or calling the shop. Your team can keep making food instead of stopping to take each order.
Get the details in writing
Items, extras and notes arrive with the paid order. There’s less back-and-forth, less re-entering and less chance of mishearing a choice.
Convenience is your competitive edge.
Offer the convenient ordering customers already expect from bigger brands. They can choose and pay on their phone, without waiting at your counter.
Fit into their day
Customers can order from home, work or nearby, choosing ASAP pickup or a later collection time. Your local business becomes just as easy to order from.
A text brings them back to collect
They can stay at their desk, sit with friends or wait somewhere comfortable. Tap Ready when it’s packed, and they receive a collection text.
Text messagenow
Your order is readyOrder #104 is ready to collect.
Take orders from Google, QR codes and social media.
One ordering link and QR code. More ways for customers to find your menu, choose and pay.
Google Search and Maps
Add your ordering link to your Google Business Profile. Customers can find you on Search or Maps, open your menu and pay for collection.
QR code ordering
Put your QR code on counters, tables, posters and flyers. Customers scan to open your menu, choose their food and pay on their phone. Explore QR ordering
Social media ordering link
Add your link to Instagram, Facebook and TikTok. Give customers a way to order straight from your profile or the food you’ve just posted.
Give customers time to build a bigger order.
Customers can browse without the rush, giving sides, extras and drinks a chance to join their order.
Put the whole menu in front of them
Let customers explore your food, photos and prices at their own pace.
Make room for the extras
Sizes, toppings, sides and drinks are there to choose while they build their order.
Make ordering for a group easier
Everyone’s choices are written down in one order, without a queue behind them or a rushed phone call.
Give customers a reason to come back.
Turn their favourite order into their next visit. Customers earn stamps on eligible items towards a reward you choose.
In this example, two paid coffees earn two stamps. The muffin earns no stamps. Three more coffees fill the card and earn a reward. A celebration announces the free coffee, then an illustrated tap on Use reward applies it to the next order. The reward pays for the $4.50 coffee. The extra shot still costs 80 cents. A new stamp card is ready.
You choose what earns stamps
Each paid eligible item earns a stamp. Staff can also give stamps to customers who ordered in person.
Your reward, your branding
Set the stamp target and reward, with your logo and colours on the card. Loyalty rewards are included in every plan.
No new hardware or POS needed.
Use the phone or tablet you already own. Free setup and ongoing Australian support are included on every plan.
Manage orders on your phone or tablet
Paid orders arrive in Ywait Admin with the items, choices and collection time in writing.
Keep service under control
Set pickup times, mark items sold out or pause orders. Tap Ready to text customers when it’s time to collect.
Need printed dockets?
Connect a compatible printer to print orders automatically, or work from your screen.
Pricing
No contract, cancel any time.
Custom Site & App
From
$49/month
- Online & QR Ordering
- Loyalty Rewards
- Custom Branded Ordering Site
- Custom Branded Mobile AppWebsite & app bundle $89/month
Australian made, Australian supported.
We're a small team based on the Gold Coast in Queensland. We love helping small businesses with online ordering. When you need a hand, you'll talk directly to Elijah, Draco, Lara or Stephen.
Read our story
Get started, or ask a question.
Send us your enquiry. Based on your business, needs and situation, we’ll send you the easiest way to get started and answer any questions along the way.
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Frequently asked questions.
Send us a message and one of our team members will get back to you ASAP.
How does Ywait online ordering work?
Customers open your menu from a link or QR code, choose their items and pay on their phone. Orders arrive in the Ywait Admin app for you to prepare. Mark an order ready and the customer gets a text message (SMS) letting them know it’s ready to collect.
What does Ywait cost, and can I cancel?
Your Storefront on Ywait starts at $15 a month per venue, with one month free. Custom site and app plans are also available. Subscription, platform and payment processing fees apply. There is no lock-in contract, and you can cancel any time.
See pricing detailsHow do I get started, and can you help with my menu?
Send us an enquiry and tell us about your business. We’ll send you personalised instructions to make setup as easy as possible, and help with your store, menu and payments.
Get startedDo I need new hardware, and does Ywait work with Square?
Use Ywait Admin on an iPhone, iPad or Android device you already own, with an optional compatible docket printer. You do not need a POS integration. If you use Square, you can connect it to sync your menu and manage Ywait orders through your Square POS and printer.
Do customers need to download an app to order?
No. Customers can order and pay in their browser without downloading an app. They can also use the Ywait app for quicker reordering.
Can customers order for today or preorder for another day?
Yes. Customers can order for ASAP pickup, choose a later time that day or preorder for a future collection day. Advance orders help you plan stock and preparation, while same-day orders give customers a way to order before they arrive.
Can I manage stock and item availability?
Yes. Track stock levels and mark items sold out to keep your menu up to date. You can also add sizes and extras, update prices, set trading hours, or pause ordering if it gets too busy.
Does Ywait have a loyalty program?
Yes. Customers earn stamps on eligible items and redeem the rewards you choose. Loyalty rewards are included in every plan.
What payment methods can customers use, and how do I get paid?
Customers can pay with cards, Apple Pay or Google Pay. Stripe sends daily payouts to your bank account, typically within two business days of payment. With Square, you receive your usual Square payouts.