Online ordering
for coffee shops.

Let customers order ahead at your café. They find you on Google or socials, choose and pay, then collect their coffee on the way.

Ywait Storefront $15/month · First month free · Cancel anytime

Illustrative Melbourne-style café scene of an office worker collecting coffee from a barista

Order ahead makes it easier for customers to choose you.

Customers order ahead, you make their coffee, and they collect.

  1. Illustrative photo of an office worker ordering coffee on his phone at his desk

    1.They order before they leave

    From your Google profile, socials or ordering link. They choose their coffee and pay on their phone.

  2. Illustrative photo of a barista making a flat white in a Melbourne-style café

    2.You make their coffee

    The paid order arrives with milk, size and extras in writing. Tap order-ready to let them know.

  3. Illustrative photo of an office worker collecting his coffee from the barista

    3.They collect and get on with their day

    They collect their coffee and get on with their morning.

Make your cafe an easy stop in their day.

Let new customers see your menu, order and pay before they arrive. Keep your ordering link handy wherever they find you.

Turn a search into an order.

People searching for coffee nearby can open your menu from Google and order before leaving work or finishing the school run.

Example of an ordering link on DQ Coffee’s Google listing
1 / 3 · Google
DQ Coffee’s online menu, where customers can browse drinks and food

Give them time to choose more than their usual coffee.

A look through your menu can turn a coffee order into breakfast or a round for the office. Customers can browse without a queue behind them, with time to choose their size, extras and something to eat.

Show what goes with their coffee

Put pastries, toasties and other food on the same menu as their favourite drink.

Let them choose their extras

Customers can select a size, milk and extra shot as they build their order.

Make the office round easier

They can check everyone’s preferences and add another coffee before paying.

Give them a reason to come back.

A digital stamp card goes with their coffee orders. When it’s full, they’ve got a reward to use next time.

  • Stamps added with their orders

    Each paid eligible coffee earns a stamp. Two coffees in one order? That’s two stamps.

  • You choose the reward

    Choose which products earn stamps, how many they need and how your card looks.

In this example, two paid coffees earn two stamps. The muffin earns no stamps. Three more coffees fill the card and earn a reward. On the next order, the reward pays for the $4.50 coffee. The extra shot still costs 80 cents. A new stamp card is ready.

Coffee carts and vans, too.

Give customers your ordering link or a QR code at your cart. They can choose their milk, size and extras, pay on their phone and collect when their coffee is ready. If you move between trading stops, keep those location and session details together in Ywait.

See ordering for mobile vendors
Ywait orders on a tablet beside an optional receipt printer

No new POS or hardware needed.

Use your phone or tablet

Use Ywait Admin on an iPhone, iPad or Android device. Paid orders arrive with the choices and notes recorded. Your team can get straight to preparing them.

Stay in control of orders

Automatic stock management tracks availability. Pause online orders whenever you need to.

Need printed dockets?

Connect a compatible printer to print orders automatically, or work from your screen.

Already using Square?

Sync your menu in one click. Ywait orders go to your Square POS and printer. Find out more

Two Ywait team members at the Gold Coast office

We help you get customers ordering.

Our Gold Coast team helps with setup, ordering links and designs for posters, A-frames and flyers. Practical guidance for your business, with ongoing support.

Get started

Pricing

Start with your branded storefront on Ywait, or choose your own website and apps.

Use your logo, colours and photos on Ywait. Choose a custom website on your own domain, or the website and app bundle for your café’s name and icon on customers’ phones. We help you get it looking good and ready for orders.

See custom sites and apps

Your Storefront on Ywait

$15/month

  • Online & QR Ordering
  • Loyalty Rewards
  • Branded Ordering on Ywait Site
  • Branded Ordering on Ywait App
  • First month free

Custom Site & App

Website from

$49/month

  • Online & QR Ordering
  • Loyalty Rewards
  • Custom Branded Ordering Site
  • Custom Branded Mobile App

All prices include GST. Fees apply for each transaction. See pricing details.

Frequently asked questions.

Send us a message and one of our team members will get back to you ASAP.

Can customers order for a particular time?

Yes. Customers can order ASAP or preorder up to a week in advance if that suits your business.

Can customers order by QR code in the shop?

Yes. Customers scan your QR code, choose and pay on their phone. The order reaches your team in the Ywait Admin app.

Can one person order coffee for the office?

Yes. They can add several coffees with their individual choices and pay for the order together.

Can customers choose milk, size and extra shots?

Yes. Set up variations and extras so each drink arrives with the customer’s choices recorded and paid for.

Can regulars earn coffee stamps online and at the counter?

Yes. Eligible online items earn stamps automatically. At the counter, customers check in through the Ywait app and their name automatically pops up in Ywait Admin, so staff can quickly add their stamps. You choose the reward.

See how stamps work
Can we keep taking walk-in orders during the morning rush?

Yes. Online ordering runs alongside your counter service. Pause online orders whenever your team needs to catch up.

Will our cafe need to replace its POS?

No. Receive orders in Ywait Admin on a phone or tablet, or connect Square if you already use it. Compatible printing is optional.

Explore POS connections