BBQ and smokehouse orders, paid before collection.

Online preordering for BBQs, smokehouses and carveries. Take paid orders ahead of time, plan your prep and let customers secure their favourites.

Ywait Storefront $15/month · First month free · Cancel anytime

Illustrative barbecue pitmaster packing smoked meat and handing over a prepaid pickup bag
Illustrative smokehouse pitmaster packing brisket and sides into takeaway trays

Make room for sides and extras.

Customers have time to browse your full menu, without a queue behind them or a rushed phone call.

Build a meal around their favourites

Let customers choose their cuts, portions and extras before they pay.

Add something for the table

Make it easy to add slaw, mac and cheese, sauces and drinks to the order.

From their phone to your smokehouse.

Customers preorder and pay. You prepare their food. They come in and collect.

  1. Illustrative customer preordering barbecue on her phone at home

    They preorder and pay

    Customers choose their meat, sides and pickup time, then pay online.

  2. Illustrative smokehouse pitmaster packing brisket and sides into takeaway trays

    You plan and prepare

    See paid orders ahead of collection, so you can plan portions and prepare each order.

  3. Illustrative customer collecting a takeaway bag from a smokehouse counter

    They collect their food

    Tap Ready to send a text when their food is packed. They come in and collect.

Plan your next cook around paid orders.

Running a weekend cook? Take paid preorders for collection day and use the quantities to plan your portions and staff time.

Serving roast rolls and meals every day? Customers can order lunch ahead for their break or choose a later pickup. The same ordering system works for both.

Illustrative smokehouse pitmaster packing brisket and sides into takeaway trays

Bring them back for your next cook.

Customers earn stamps on eligible meals and use their reward on a later order.

  • Choose which meals earn stamps

    Choose the products that earn stamps. Two eligible brisket rolls in one order earn two stamps.

  • Choose their reward

    Set the number of stamps and the reward, such as a free brisket roll.

Illustrative loyalty example: two paid eligible brisket rolls earn two stamps; slaw earns none. Three more eligible rolls complete the five-stamp card. On a later order, the reward covers a $14 brisket roll, leaving a $2 extra sauce to pay. You choose your own eligible products, stamp target and reward.

Give every cook a link to preorder.

Share your menu, collection dates and cutoffs so customers can pay before your next batch is prepared.

Turn a search into an order.

Let people finding your smokehouse on Google open the menu and choose an available collection time or day.

Example of an ordering link on DQ Coffee’s Google listing
1 / 2 · Google
Ywait orders on a tablet beside an optional receipt printer

No new POS or hardware needed.

Use your phone or tablet

Use Ywait Admin on an iPhone, iPad or Android device. Paid orders arrive with the choices and notes recorded. Your team can get straight to preparing them.

Stay in control of orders

Automatic stock management tracks availability. Pause online orders whenever you need to.

Need printed dockets?

Connect a compatible printer to print orders automatically, or work from your screen.

Already using Square?

Sync your menu in one click. Ywait orders go to your Square POS and printer. Find out more

Pricing

Your own branded site and app for a busy following, or your storefront on Ywait to get started. Every plan includes loyalty.

Your Storefront on Ywait

$15/month

  • Online & QR Ordering
  • Loyalty Rewards
  • Branded Ordering on Ywait Site
  • Branded Ordering on Ywait App
  • First month free

Custom Site & App

Website from

$49/month

  • Online & QR Ordering
  • Loyalty Rewards
  • Custom Branded Ordering Site
  • Custom Branded Mobile App

All prices include GST. Fees apply for each transaction. See pricing details.

We help you get customers ordering.

Our Gold Coast team helps with setup, ordering links and designs for posters, A-frames and flyers. Practical guidance for your business, with ongoing support.

Two Ywait team members at the Gold Coast office

Frequently asked questions.

Send us a message and one of our team members will get back to you ASAP.

Can we take orders days before collection?

Yes. Customers can preorder for a future collection day, with preorder cutoffs you can configure to suit your service.

How do preorders help with batch cooking?

Prepaid orders show committed demand before collection. That helps you plan quantities and staff time, reduce avoidable waste and sell more of each batch.

Does Ywait work for daily roast rolls and meals?

Yes. Customers can order ASAP or choose a later pickup time, making it easy to order lunch before a break or a family meal for later.

Can I stop selling a cut when the batch runs out?

Yes. Track stock and mark items sold out as your available quantities change. You can pause ordering if the kitchen needs to catch up.

Can customers add sides and choose portions?

Yes. Build portion choices, sides and extras into your menu. Your team receives those selections with the paid order.

Do customers get a collection message when the food is ready?

Yes. Mark the order ready when it is packed, and Ywait sends the customer a text to collect.

Do we need a different POS for our smokehouse?

No. Use Ywait Admin on your phone or tablet. Square is optional, and a compatible printer can be added if you want dockets.

See POS and printer options