Your Storefront on Ywait
$15/month
- Online & QR Ordering
- Loyalty Rewards
- Branded Ordering on Ywait Site
- Branded Ordering on Ywait App
- First month free
Online ordering for BBQ shops, smokehouses and carveries in Australia.
Take paid preorders days ahead for your next BBQ drop, or same-day takeaway orders before customers arrive. Plan stock and cooking around advance orders, and prepare today’s orders for collection.
Text messagenow
Your order is readyOrder #104 is ready to collect.
From their phone to your kitchen.
Open preorders for a weekly drop or another collection day, so you know what’s ordered before you cook. For everyday takeaway, customers can order for ASAP or a later pickup.
They preorder and pay
Customers choose their food and collection time, then pay online. They can order for today or days ahead for your next drop.
You plan and prepare
Use advance orders to plan stock, portions and cooking. For same-day orders, prepare and pack their choices for pickup.
They collect their food
Tap Ready to send a text when their food is packed. They come in and collect.
Take orders from Google and social media.
Each link opens your menu so customers can choose, order and pay online.
Google Search and Maps
Add your ordering link to your Google Business Profile. Customers finding you on Google Search or Maps can open your menu and pay for same-day pickup or a future collection.
Social media ordering link
Share your ordering link in your Instagram bio, Facebook page and posts announcing your next BBQ drop. Customers can preorder and pay days ahead, or follow the same link for everyday takeaway orders.
Take larger orders with upgrades.
Whether they’re preordering a BBQ box or choosing a takeaway meal, customers can browse the full menu and add sides, drinks and extras before paying.
Build a meal around their favourites
Let customers choose meats, portions and extras for a meal or a box to share before they pay.
Add something for the table
Show sides, sauces and drinks alongside the main items, so customers can put together an order for themselves or a group.
Give customers a reason to order again.
For a future drop or their next takeaway order, customers can return to use a reward earned on eligible items. You choose the products, stamp target and reward.
Choose what earns stamps
Choose the eligible food and drinks. Each paid eligible item earns a stamp, so two in one order earn two stamps. Staff can also give stamps to customers who ordered in person.
Make the reward yours
Set the stamp target and reward, and give the card your own branding. Customers can use their reward on a later order. See how loyalty works
Charlie’s Carvery loyalty example: two paid roast beef roll items earn two stamps, then three more fill this illustrative five-stamp card. The later reward covers one $14.00 item, leaving $2.00 for extra sauce. A celebration announces the free roast beef roll, then the illustrated Use reward tap applies it on the later order. You choose your own eligible products, stamp target and reward.
No new POS or hardware needed.
Use your phone or tablet
Manage paid orders in Ywait Admin on the phone or tablet you already own.
Manage orders and collection
See advance orders for drops alongside today’s pickups. Update stock or pause orders, and tap Ready to text customers for collection.
Need printed dockets?
Print orders automatically with a compatible printer, or work from your screen.
Already using Square?
Sync your menu and send Ywait orders to your Square POS and printer. Find out more
Pricing
No contract, cancel any time.
Custom Site & App
From
$49/month
- Online & QR Ordering
- Loyalty Rewards
- Custom Branded Ordering Site
- Custom Branded Mobile App
Let’s get you started.
It’s easy to get started. Add your menu, connect payments and start taking orders.
Free setup and ongoing Australian support are included on every plan.
Questions about BBQ, smokehouse and carvery ordering?
Send us a message and one of our team members will get back to you ASAP.
Can we take orders days before collection?
Yes. Customers can preorder for a future collection day, with preorder cutoffs you can configure to suit your service.
Can we take preorders for a weekly BBQ drop?
Yes. Open preorders for your collection day and share the ordering link when you announce the drop. Paid orders show the quantities customers have chosen, helping you plan stock, portions and cooking before the day.
Does it also work for everyday takeaway orders?
Yes. Customers can order and pay for ASAP pickup or choose a later time that day. Your team receives their choices and prepares the order for collection.
Can I mark items sold out?
Yes. Track stock and mark items sold out as your available quantities change. You can pause ordering if the kitchen needs to catch up.
Can customers add sides and choose portions?
Yes. Build portion choices, sides and extras into your menu. Your team receives those selections with the paid order.
Do customers get a collection message when the food is ready?
Yes. Mark the order ready when it is packed, and Ywait sends the customer a text to collect.
Do we need a different POS?
No. Use Ywait Admin on your phone or tablet. Square is optional, and a compatible printer can be added if you want dockets.
See POS and printer options