Your Storefront on Ywait
$15/month
- Online & QR Ordering
- Loyalty Rewards
- Branded Ordering on Ywait Site
- Branded Ordering on Ywait App
- First month free
Online ordering for fish and chip shops in Australia.
Customers order and pay online. Your team gets on with cooking, then taps Ready to let them know when to collect.
Text messagenow
Your order is readyOrder #104 is ready to collect.
From their phone to your counter.
Customers choose dinner and pay online. You cook it. They collect.
They choose and pay
Fish, chips, sides and everyone’s extras. One order, paid online.
You cook their order
Their choices arrive in writing, ready for your team to cook and pack.
They collect when ready
Tap Ready to send a text. They come in and collect their dinner.
Take orders from Google, QR codes and social media.
Each link opens your menu so customers can choose, order and pay online.
Google Search and Maps
Add your ordering link to your Google Business Profile. Customers finding you on Google Search or Maps can choose fish, chips and extras, then pay before they arrive.
QR code ordering
Put your ordering QR code on your window, counter or flyers. Customers scan it to browse fish choices, add extras and pay on their phone. Explore QR ordering
Social media ordering link
Add your ordering link to your Instagram bio, Facebook page and dinner-special posts. Customers open the menu, choose their meal and pay for collection.
Take larger orders with upgrades.
Customers can browse the full menu without a queue behind them or a rushed phone call. It gives them time to build a bigger order.
Everyone gets their choice
Let customers choose their fish, cooking options and extras at their own pace.
Sides and drinks with dinner
Potato scallops, calamari, sauces and drinks are easy to browse and add before paying.
Bring them back for their next takeaway.
Customers earn stamps on eligible meals and come back to use their reward. You choose the products, stamp target and reward.
Choose what earns stamps
Choose the eligible food and drinks. Each paid eligible item earns a stamp, so two in one order earn two stamps. Staff can also give stamps to customers who ordered in person.
Make the reward yours
Set the stamp target and reward, and give the card your own branding. Customers can use their reward on a later order. See how loyalty works
Harbour Fish & Chips loyalty example: two paid fish and chips items earn two stamps, then three more fill this illustrative five-stamp card. The later reward covers one $18.50 item, leaving $2.00 for tartare sauce. A celebration announces the free fish and chips, then the illustrated Use reward tap applies it on the later order. You choose your own eligible products, stamp target and reward.
No new POS or hardware needed.
Use your phone or tablet
Manage paid orders in Ywait Admin on the phone or tablet you already own.
Manage orders and collection
Set pickup times, update available fish or pause orders. Tap Ready to text customers when their food is packed.
Need printed dockets?
Print orders automatically with a compatible printer, or work from your screen.
Already using Square?
Sync your menu and send Ywait orders to your Square POS and printer. Find out more
Pricing
No contract, cancel any time.
Custom Site & App
From
$49/month
- Online & QR Ordering
- Loyalty Rewards
- Custom Branded Ordering Site
- Custom Branded Mobile App
Let’s get you started.
It’s easy to get started. Add your menu, connect payments and start taking orders.
Free setup and ongoing Australian support are included on every plan.
Questions about fish and chip ordering?
Send us a message and one of our team members will get back to you ASAP.
Does this suit a suburban shop as well as a coastal one?
Yes. Customers can order from home, work or anywhere nearby. Ready messages let them collect without waiting at your counter.
Can customers choose fish, cooking options and extras?
Yes. Your menu can include variations and extras, with customers’ choices recorded in the paid order.
Can customers order dinner ahead of time?
Yes. Customers can order ASAP or preorder for a chosen pickup time, so collection fits around their plans.
Can we mark a fish variety or side as sold out?
Yes. Track stock and update availability in Ywait Admin as your supply changes. You can pause online ordering during a busy service.
How do customers know their fish and chips are ready?
Mark the order ready after it is prepared. The customer receives a text telling them to collect, rather than relying on an estimated cooking time.
Can walk-in orders continue alongside online orders?
Yes. Keep serving at the counter while Ywait provides another way to order. Your team manages the incoming online orders in Ywait Admin.
Can you help put our fish-and-chip menu online?
Yes. Our Australian team helps organise your fish choices, sides and extras, then guides you through taking your first orders.
Get setup help