How to Add Online Ordering to Google in 5 Simple Steps (2026)

Australian Cafe Takeaway Bag On Counter

Someone finds your business on Google, checks your opening hours and decides what to have for lunch. An ordering link gives them a way to choose their food and pay before they leave home or work.

Y wait provides online ordering for pickup, with a menu customers can open straight from your Google Business Profile. You can keep a delivery provider available too. Here is how to connect those options to your profile.

Quick guide to adding Google ordering

  1. Choose where customers will order: Pick a direct pickup provider and a delivery option if needed.
  2. Get your ordering link: Copy the address that takes customers straight to your ordering menu.
  3. Add it to your Google Business Profile: Open your verified profile and add the link under food ordering.
  4. Choose your preferred ordering options: Set your preferred pickup and delivery links where available.
  5. Check it works as a customer: Find your business on Google and follow the ordering journey.

Connect your menu to your Google Business Profile

You can add a direct ordering link to a verified, eligible Google Business Profile. Start with the service you want customers to use, then connect its ordering page to Google.

1. Choose where customers will order

Choose a provider that matches how you want to serve customers. For takeaway pickup, Y wait lets people browse your menu, choose their items and pay on their phone. Your team receives the paid order and prepares it for collection.

If you offer delivery through Uber Eats or DoorDash, you can keep that option alongside direct pickup ordering. Customers collecting lunch can order through Y wait, while customers who need delivery can choose your delivery provider.

The same approach suits cafés: give customers a way to order their usual before heading over, rather than making them call.

2. Get your ordering link

Get the direct link to your venue's ordering menu from your provider. With Y wait, your ordering link opens a menu where customers can select their food and pay.

Open the link on your phone before adding it to Google. Check it shows the right venue and lets customers place an order, rather than taking them to a general homepage or a menu image.

If you use a separate delivery provider, have that venue-specific ordering link ready too.

3. Add it to your Google Business Profile

Sign into the Google account that manages your verified Business Profile, then find your business on Google Search or Maps.

  1. Open Food ordering. Depending on the surface, Google may show Pickup and delivery; in Maps, you may need to open Edit profile first.
  2. Make sure Accept orders on your profile is on, if that setting appears.
  3. Select Add a link, paste your ordering URL and save.

Google's ordering help explains that customers may see an “Order online” button or separate ordering links, depending on the region. The exact presentation can vary.

4. Choose your preferred ordering options

Set a preferred ordering link if your profile has multiple options. In Food ordering, select the provider or link, choose Set as preferred and save the appropriate pickup or delivery preference.

For example, choose Y wait as preferred for pickup and your delivery provider as preferred for delivery, where those options are available. Google only offers a pickup or delivery preference when the selected provider supports that service.

This gives you a way to identify your preferred ordering routes without removing delivery for customers who need it.

5. Check it works as a customer

Search for your business on your phone and follow the ordering option from your public profile. Confirm the correct menu opens, pickup information is clear and customers can reach checkout.

Check your delivery option separately if you have one. Your pickup link should lead to pickup ordering, and your delivery link should lead to the relevant delivery service.

Google needs to approve link edits before they appear publicly. Check the public profile again after approval rather than assuming the link is visible as soon as you save it.

How Y wait handles your pickup orders

Y wait sends paid pickup orders to your team with the customer's choices recorded. Prepare the order, then tap Ready to send a collection notification. Customers can order and pay in their browser, with no app download required.

You can manage orders on a phone or tablet you already own. Alongside your Google link, QR ordering gives customers at your venue another way to open the same menu.

For food trucks with a regular trading location, the Google ordering link can also help customers arrange pickup before heading over.

Get started with Y wait if you want a direct pickup ordering link for your business.

FAQs about taking orders from Google

Do I need a verified Google Business Profile?

Yes. Google requires verification before you can add a business link. Your profile also needs to be eligible for food-ordering links.

Can I use Y wait for pickup and another provider for delivery?

Yes. Your Google profile can include your Y wait pickup ordering link alongside a delivery provider's link. Set separate preferences where available. These are separate ordering routes, not an integration between the providers.

Do Y wait customers pay inside Google?

No. Your Y wait link takes customers from Google to your ordering menu, where they choose their items and pay. Google helps them find the ordering route; Y wait handles the pickup order.

Can I share the same link elsewhere?

Yes. Your Y wait ordering link can also go on your website and social profiles, giving customers another way to reach your menu.