Your Storefront on Ywait
$15/month
- Online & QR Ordering
- Loyalty Rewards
- Branded Ordering on Ywait Site
- Branded Ordering on Ywait App
- First month free
Online ordering for coffee shops in Australia.
Let customers order ahead at your café. They find you on Google or socials, choose and pay, then collect their coffee on the way.
Text messagenow
Your order is readyOrder #104 is ready to collect.
Make your coffee part of their morning.
Before work or before a break. Customers order early, so you can make their usual before they arrive.
They choose their coffee
Milk, size, strength and extras. They order ASAP or choose a pickup time.
You make their order
The choices arrive in writing. Tap order-ready to send an SMS and app notification.
They collect and go
They can wait wherever they like, then collect when notified.
Take orders from Google, QR codes and social media.
Each link opens your menu so customers can choose, order and pay online.
Google Search and Maps
Add your ordering link to your Google Business Profile. Customers searching on Google Search or Maps can open your menu and pay for coffee before they arrive.
QR code ordering
Put your ordering QR code at the counter or on tables. Customers scan it, choose their coffee, milk and extras, then pay on their phone. Explore QR ordering
Social media ordering link
Add your ordering link to your Instagram bio, Facebook page and morning posts. Customers can open the menu and order coffee or breakfast when they see it.
Take larger orders with upgrades.
A look through your menu can turn a coffee order into breakfast or a round for the office. Customers can browse without a queue behind them, with time to choose their size, extras and something to eat.
Show what goes with their coffee
Put pastries, toasties and other food on the same menu as their favourite drink.
Let them choose their extras
Customers can select a size, milk and extra shot as they build their order.
Make ordering for a group easier
Customers can enter everyone’s coffee choices in one order, with the details written down so nothing is misheard.
Give regulars another reason to return.
Customers earn stamps on paid eligible coffees and unlock a reward when their card is full. Give them another reason to choose you each morning.
Choose what earns stamps
Choose the eligible food and drinks. Each paid eligible item earns a stamp, so two in one order earn two stamps. Staff can also give stamps to customers who ordered in person.
Make the reward yours
Set the stamp target and reward, and give the card your own branding. Customers can use their reward on a later order. See how loyalty works
Daisy’s Coffee loyalty example: two paid flat white items earn two stamps, then three more fill this illustrative five-stamp card. The later reward covers one $5.00 item, leaving $0.70 for extra shot. A celebration announces the free flat white, then the illustrated Use reward tap applies it on the later order. You choose your own eligible products, stamp target and reward.
No new POS or hardware needed.
Use your phone or tablet
Manage paid orders in Ywait Admin on the phone or tablet you already own.
Manage orders and collection
Set pickup times, mark items sold out or pause orders. Tap Ready to text customers when their coffee is ready.
Need printed dockets?
Print orders automatically with a compatible printer, or work from your screen.
Already using Square?
Sync your menu and send Ywait orders to your Square POS and printer. Find out more
Pricing
No contract, cancel any time.
Custom Site & App
From
$49/month
- Online & QR Ordering
- Loyalty Rewards
- Custom Branded Ordering Site
- Custom Branded Mobile App
Let’s get you started.
It’s easy to get started. Add your menu, connect payments and start taking orders.
Free setup and ongoing Australian support are included on every plan.
Questions about coffee ordering?
Send us a message and one of our team members will get back to you ASAP.
Can customers order for a particular time?
Yes. Customers can order ASAP or preorder up to a week in advance if that suits your business.
Can customers order by QR code in the shop?
Yes. Customers scan your QR code, choose and pay on their phone. The order reaches your team in the Ywait Admin app.
Can one person order coffee for the office?
Yes. They can add several coffees with their individual choices and pay for the order together.
Can customers choose milk, size and extra shots?
Yes. Set up variations and extras so each drink arrives with the customer’s choices recorded and paid for.
Can regulars earn coffee stamps online and at the counter?
Yes. Eligible online items earn stamps automatically. At the counter, customers check in through the Ywait app and their name automatically pops up in Ywait Admin, so staff can quickly add their stamps. You choose the reward.
See how stamps workCan we keep taking walk-in orders during the morning rush?
Yes. Online ordering runs alongside your counter service. Pause online orders whenever your team needs to catch up.
Will our cafe need to replace its POS?
No. Receive orders in Ywait Admin on a phone or tablet, or connect Square if you already use it. Compatible printing is optional.
Explore POS connectionsFor coffee carts and vans, too.
Share your menu before arriving at a workplace, market or event. Customers can order and pay on their phone while you make coffee, then collect when you send the ready text.