Your Storefront on Ywait
$15/month
- Online & QR Ordering
- Loyalty Rewards
- Branded Ordering on Ywait Site
- Branded Ordering on Ywait App
- First month free
Online ordering for takeaway shops in Australia.
Spend less time taking orders over the phone. With Ywait, customers order and pay online for takeaway before they arrive.
Text messagenow
Your order is readyOrder #104 is ready to collect.
From their phone to your kitchen.
Customers order and pay ahead. Your team prepares the food and sends a ready message, then they collect.
They order and pay ahead
They order for ASAP pickup or choose a later time.
You prepare their order
The paid order arrives with their choices. Tap order-ready to send an SMS and app notification.
They collect their food
They can wait at work or nearby, then collect when notified.
Take orders from Google, QR codes and social media.
Each link opens your menu so customers can choose, order and pay online.
Google Search and Maps
Add your ordering link to your Google Business Profile. Customers finding you on Google Search or Maps can open your menu, choose their takeaway and pay for pickup.
QR code ordering
Put your ordering QR code on the counter, window or flyers. Customers scan it to open your menu, choose their food and pay on their phone. Explore QR ordering
Social media ordering link
Add your ordering link to your Instagram bio, Facebook page and posts. Customers follow it to your menu, choose their meal and pay for pickup.
Take larger orders with upgrades.
Customers have time to browse your full menu without a queue behind them or a rushed phone call. A burger can become lunch with chips and a drink, or an order for the whole office.
Let them make it their own
Customers can choose sizes and extra fillings before reviewing their order and paying.
Make ordering for a group easier
They can check everyone’s choices and add another meal without keeping your team on the phone.
Give regulars a reason to come back.
Reward regulars with stamps on eligible coffees. Choose what they earn, such as a free coffee on a later visit.
Choose what earns stamps
Choose the eligible food and drinks. Each paid eligible item earns a stamp, so two in one order earn two stamps. Staff can also give stamps to customers who ordered in person.
Make the reward yours
Set the stamp target and reward, and give the card your own branding. Customers can use their reward on a later order. See how loyalty works
Corner Takeaway loyalty example: two paid flat white items earn two stamps, then three more fill this illustrative five-stamp card. The later reward covers one $5.00 item, leaving $0.70 for extra shot. A celebration announces the free flat white, then the illustrated Use reward tap applies it on the later order. You choose your own eligible products, stamp target and reward.
No new POS or hardware needed.
Use your phone or tablet
Manage paid orders in Ywait Admin on the phone or tablet you already own.
Manage orders and collection
Set pickup times, mark meals sold out or pause orders. Tap Ready to text customers when their food is packed.
Need printed dockets?
Print orders automatically with a compatible printer, or work from your screen.
Already using Square?
Sync your menu and send Ywait orders to your Square POS and printer. Find out more
Pricing
No contract, cancel any time.
Custom Site & App
From
$49/month
- Online & QR Ordering
- Loyalty Rewards
- Custom Branded Ordering Site
- Custom Branded Mobile App
Let’s get you started.
It’s easy to get started. Add your menu, connect payments and start taking orders.
Free setup and ongoing Australian support are included on every plan.
Questions about takeaway ordering?
Send us a message and one of our team members will get back to you ASAP.
Can customers order takeaway for a chosen pickup time?
Yes. Offer ASAP orders or allow preorders up to a week in advance if that suits your business.
Do customers have to download an app?
No. Customers can order and pay in their browser without downloading an app. They can also use the Ywait app for quicker reordering.
Can customers choose extras and leave notes?
Yes. Add sizes and extras to your menu, and let customers leave a note with their order.
Can we keep taking phone and walk-in takeaway orders?
Yes. Keep your existing ordering options alongside Ywait. Your team manages incoming online orders while serving customers at the counter.
What if we’re too busy or an item sells out?
Pause online orders or mark an item sold out in the Ywait Admin app. You control what’s available to order.
Do I need a new till or printer?
No. Manage orders on a phone or tablet you already own. Connect a printer if you want kitchen dockets, or use the Square integration.
Does Ywait offer delivery?
Ywait supports pickup ordering. If you have your own delivery drivers, get in touch and we can help you take delivery orders too.
How do takeaway customers know their order is ready?
Your team marks the order ready after preparing it. Ywait sends a text telling the customer to collect from your shop.