Online ordering for more sales and fewer phone calls.
Make it easy for customers to order before they arrive, with less time spent taking phone calls and payments. They choose and pay on their phones, leaving your team free to prepare their food.
Make it easy to order when customers find you.
From your socials
Add your ordering link to Instagram, Facebook or TikTok. Customers can go from seeing your food to ordering it.
From Google Search
Add your link to your Google Business Profile so people searching for your business can open your menu and order.
From Google Maps
The same Business Profile gives customers a way to order when they find your location on Google Maps.
Give customers time to build a bigger order.
Time to explore the menu
Without a queue behind them, customers can browse your food and add sides, drinks or extras.
An easier order for the group
They can check everyone’s choices and pay together, without a long phone call to your team.
For cafes and takeaway venues near offices, industrial areas or university campuses, customers can order before leaving work or class, pay on their phone and collect when you send the ready text.
They order. You prepare. They collect.
They order and pay
Customers open your link, choose their food and pay on their phone, without calling or ordering at the counter.
You prepare their order
The paid order arrives in Ywait Admin or your connected Square POS, with their choices and notes in writing.
They collect when it’s ready
Mark the order ready to send a text, so customers know when to collect and your team doesn’t have to call out names.
Give customers a reason to come back.
Choose which items earn stamps, how many stamps unlock a reward and which items customers can redeem. Loyalty is included on every plan. See how loyalty works
In this example, two paid coffees earn two stamps. The muffin earns no stamps. Three more coffees fill the card and earn a reward. A celebration announces the free coffee, then an illustrated tap on Use reward applies it to the next order. The reward pays for the $4.50 coffee. The extra shot still costs 80 cents. A new stamp card is ready.
No new hardware or POS needed.
Use your phone or tablet
Receive paid orders in Ywait Admin on an iPhone, iPad or Android device you already own.
Need printed dockets?
Connect a compatible printer to print orders automatically.
Let’s get you started.
It’s easy to get started. Add your menu, connect payments and start taking orders.
Free setup and ongoing Australian support are included on every plan.
Frequently asked questions.
Send us a message and one of our team members will get back to you ASAP.
Can I use my existing website?
Yes. We can help you keep your existing website and connect it to Ywait, or redirect customers to your Ywait storefront, custom site or app.
Explore branded sites & appsCan customers order ahead for a chosen pickup time?
Yes. Offer ASAP orders or allow preorders up to a week in advance if that suits your business.
Can customers select sizes, extras and notes online?
Yes. Add variations and extras to your menu. Their selections and order notes arrive with the paid order so your team can prepare it.
Is Ywait online ordering for pickup or delivery?
Ywait supports pickup ordering. If you have your own delivery drivers, get in touch and we can help you take delivery orders too.
What if we get too busy?
You can pause ordering when your team needs to catch up. Track stock and mark items sold out so customers can see what’s available.
How do customers pay?
Customers can pay online with a card, Apple Pay or Google Pay. Payments are processed through Stripe or your connected Square account.
View plans and transaction feesDo I need a new POS or printer?
No. You can manage orders in the Ywait Admin app on an iPhone, iPad or Android device. Connect a compatible printer if you want printed dockets, or connect Square to manage orders on your Square POS.
What does it cost, and am I locked in?
Your Storefront on Ywait is $15/month, with one month free and no lock-in contract. Custom Site is $49/month and the Custom Site & App Bundle is $89/month; the free month applies only to the Storefront plan. Transaction fees apply. You can compare the plans and fee details on our pricing page, and cancel any time.
View pricing and fees